We would love to hear from you! Whether you have questions about your order, our products, or any other inquiries, the OPJOYS team is always here to help and ensure you have the best shopping experience possible. Your feedback and suggestions are also welcome — they help us improve and bring more joy to our community.
If you encounter any issues with your purchase, need assistance tracking your order, or want to learn more about our latest collections, don’t hesitate to reach out. Our friendly support staff will be happy to assist you.
SERVICE HOURS
Our customer service team is availableMonday to Friday, 9:00 AM – 6:00 PM (GMT+8). We usually reply within24–48 hours. Please remember to check your spam or junk folder in case our message doesn’t appear in your inbox.
BUSINESS INQUIRIES
For business collaborations, wholesale opportunities, partnership proposals, or media-related inquiries, please contact us at:sale@opjoys.com.
At OPJOYS, we believe communication builds connection — and we look forward to connecting with you soon!
Welcome to OPJOYS. By accessing or using our website (www.opjoys.com
) and related services, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
All products and prices on our site are subject to availability and may change without notice. We make every effort to display product details accurately, but colors or sizes may vary slightly depending on your device.
By placing an order, you confirm that all provided information is correct. We reserve the right to cancel any order in cases of incorrect pricing, payment issues, or suspected fraud. Orders are processed after full payment is received.
Shipping times and methods are outlined in our Shipping Policy. OPJOYS is not responsible for delays caused by customs, weather, or other circumstances beyond our control.
Returns and refunds are subject to our Return Policy. Items must be unused and returned in original packaging within the specified timeframe.
All website content — including text, images, and designs — is owned by OPJOYS and protected by copyright law. Reproduction or redistribution without permission is prohibited.
We are not responsible for third-party websites linked on our page. Your use of such sites is at your own risk.
These Terms & Conditions are governed by the laws of Hong Kong. We may update these terms at any time without prior notice.
For any questions, please contact us at opjoys@outlook.com
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